Privacy Policy

1. Information We Collect

• Account data: name, username, email, profile image, role, and verification records.
• Transaction data: order details, payment status, invoices, payout records, and dispute history.
• Communication data: messages, file uploads, support interactions, and moderation evidence.
• Technical data: IP address, device/browser details, session logs, and security events.

2. Why We Use Data

• To create and maintain your account and marketplace profile.
• To process payments, withdrawals, and transaction confirmations.
• To deliver platform features such as search, messaging, and order workflows.
• To prevent fraud, enforce policies, and investigate disputes.
• To improve platform reliability, user safety, and product performance.

3. Legal Bases and Consent

TaskObey processes data based on contractual necessity, legitimate interests, legal obligations, and user consent where required. You may withdraw optional consents, but some services may be unavailable without essential data processing.

4. Sharing of Information

We do not sell personal data. We may share data with payment processors, cloud infrastructure providers, fraud-prevention vendors, legal authorities when required, and internal support/moderation teams for platform operations.

5. Data Retention

We retain personal data only as long as necessary for account operations, compliance, accounting, dispute resolution, and security. Retention periods vary by data type and legal requirements.

6. Security Controls

TaskObey applies access controls, encryption in transit, audit logs, and risk monitoring to protect user information. No system is completely risk-free, but we continuously improve safeguards and incident response readiness.

7. Your Privacy Rights

• Access, correct, or update personal profile information.
• Request deletion of eligible data, subject to legal and security obligations.
• Object to certain processing activities where applicable by law.
• Request a copy of your data in portable format where technically feasible.

8. Cookies and Similar Technologies

We use cookies and local storage for authentication, preferences, analytics, and performance. See our Cookies Policy for detailed categories and controls.

9. Contact for Privacy Requests

For privacy questions or formal data requests, contact privacy@taskobey.com and include your account email and request details.

10. Sensitive Information and Verification Data

For trust and compliance, TaskObey may process verification data such as identity documents, selfie checks, and payout verification materials. We apply elevated controls to these records and limit access to authorized personnel and vetted providers involved in identity and fraud-prevention workflows.

11. International Transfers

TaskObey may process data across regions where our infrastructure and partners operate. Where required, we apply contractual and technical safeguards designed to keep personal data protected during cross-border transfers.

12. Fraud Monitoring and Automated Signals

We use risk signals (for example, unusual login patterns, abnormal payment behavior, repeated policy violations, or suspicious transaction events) to protect users and the platform. Some decisions are automated for security, while escalated cases are reviewed by support or trust teams.

13. Children’s Privacy

TaskObey is intended for users who meet legal age requirements in their jurisdiction. We do not knowingly collect personal data from children below the minimum legal age. If such data is identified, it may be removed and the related account may be restricted.

14. Data Accuracy and User Responsibilities

Users are responsible for providing accurate profile, payment, tax, and verification information. Incorrect or outdated data can delay orders, payouts, dispute handling, and account recovery. You can update core account information through profile and settings pages.

15. Third-Party Services and Links

Certain features rely on third-party services (such as payment gateways, cloud file storage, and security tools). Their data processing practices are governed by their own privacy notices in addition to TaskObey policies. We recommend reviewing those policies when using third-party integrations.

16. Incident Response and Notifications

If a security incident materially affects personal data, TaskObey will investigate, contain, and remediate the issue. Where legally required, impacted users and authorities may be notified within applicable timelines.

17. Policy Updates

We may update this Privacy Policy to reflect legal, technical, or product changes. The updated version will be posted with a revised effective date. Continued use of the platform after the update indicates acceptance of the revised policy.